Terms of service
Terms and Conditions
Last updated: July 2026
Welcome to Colombian Creatine. These Terms and Conditions ("Terms") govern your use of our website and the purchase of any premium apparel from our store. By accessing our site and placing an order, you agree to be bound by these Terms.
1. COMPANY INFORMATION
This website is operated by 4T4 GROUP LIMITED ("we", "us", or "our"), a company registered in England and Wales under company number 17018776. Our registered office is located at 11 High Close, Nottingham, NG17 9BS, United Kingdom. Any formal inquiries regarding these terms should be directed to our official customer support email.
2. PRODUCTS AND ACCURACY
We specialize in premium, heavyweight streetwear apparel. We make every effort to display the colors, textures, and fits of our garments as accurately as possible on our product pages. However, because some items undergo specialized garment-dying or washing processes post-assembly, slight tonal variations may occur. All product descriptions and pricing are subject to change at any time without notice.
3. ORDERS AND PAYMENT
By placing an order, you are making an offer to purchase a product. We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in product descriptions or pricing, or suspected fraudulent activity. We accept standard secure payment methods via our Shopify checkout processor.
4. SHIPPING AND DELIVERY
We process and ship orders domestically within the United Kingdom and to select international destinations. Delivery dates provided at checkout are estimates and cannot be guaranteed. Any import duties, taxes, or customs clearance fees incurred on international shipments are the sole responsibility of the customer.
5. RETURNS, CANCELLATIONS, AND REFUNDS
In accordance with the UK Consumer Contracts Regulations, you have the right to cancel your order and request a return within 14 days of receiving your goods.
- Items must be returned unworn, unwashed, and in their original packaging with all premium tags intact.
- Return shipping costs are the responsibility of the customer, unless the item delivered was faulty or incorrect.
- Refunds will be processed back to the original payment method within 14 days of us receiving and inspecting the returned apparel.
6. INTELLECTUAL PROPERTY
All content on this website, including but not limited to the "Colombian Creatine" brand name, logos, original graphics, website layouts, imagery, and written text (including our core brand concepts and trilogy themes), is the exclusive intellectual property of 4T4 GROUP LIMITED and is protected by United Kingdom and international trademark and copyright laws. Any unauthorized reproduction, distribution, or commercial use of our designs or brand assets is strictly prohibited.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by English law, 4T4 GROUP LIMITED shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, the inability to use our services, or the wear and tear of our garments. Our total liability to you for any claim arising from a purchase shall not exceed the purchase price of the specific product in question.
8. GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. CHANGES TO TERMS AND CONDITIONS
We reserve the right to update, change, or replace any part of these Terms by posting updates directly to our website. It is your responsibility to check this page periodically for changes.